HOW DOES THE 60 NIGHT TRIAL AT HIBOO WORK?

HOW DOES THE 60 NIGHT TRIAL OFFER WORK AT HIBOO?


Don't take any risks, take advantage of a 60-night trial!

Enjoy peace of mind with our 60-night trial! We understand that choosing the right mattress online isn't always easy. That's why, with the purchase of a Hiboo mattress protector, we offer you 60 nights to try out your mattress comfortably and ensure it's the perfect choice for you.

WHAT PRODUCTS ARE ELIGIBLE?

Our unique 60-night trial offer is exclusively designed for our mattresses, the central element of your comfort. Whether you choose to purchase a mattress individually or in our MINUIT pack, you benefit from a trial period. This offer allows you to adjust to your new mattress and ensure that it perfectly meets your needs. It is only valid if the mattress was purchased with a Hiboo mattress protector.

How does the trial period work?

The 60-night trial period is designed to give you a risk-free shopping experience. It officially begins the day your new Hiboo mattress arrives at your door. You then have 60 nights to try it comfortably. Do you want to return your mattress? You can easily start the return process.

How do returns work?

  1. Contact us at hello@hiboo.be before the end of the 60 night trial.
  2. Organization of mattress collection.
  3. Return the mattress for free or request home collection. (€75 fee)
  4. We will reimburse you within 72 hours after receipt of the mattress.

Do you want to return a product?

No problem ! Send us an email to hello@hiboo.be with a photo of the mattress and tell us why you want to return it. We will then organize the recovery according to your availability, to offer you a hassle-free customer experience.

*action valid for orders validated from 02/01/2024 and delivered from 03/01/2024.